PART I – GENERAL PROVISIONS

1. Parties to This Agreement

This Customer Agreement is entered into between Broking FX (“the Company”, “we”, “us”) and the client (“you”, “Client”).

By accessing our website and using our services, you confirm that you understand and accept the terms outlined in this Agreement.

2. Acceptance of Agreement

This Agreement becomes effective once:

  • You accept it electronically
  • Your trading account is successfully verified and activated

By continuing to use our services, you agree to comply with all terms, policies, and procedures of Broking FX.

3. Scope of Services

Broking FX provides access to financial trading services, including:

  • Trading in financial instruments (CFDs, Forex, etc.)
  • Order execution and trading platform access
  • Market data, analysis, and research

⚠️ These services are non-advisory and do not constitute investment advice.

4. Client Acknowledgements

By using our services, you confirm that:

  • You understand the risks involved in trading
  • You are responsible for your trading decisions
  • Your account is used solely for trading purposes
  • You agree to receive communication electronically

5. RISK WARNING

Trading in financial instruments involves high risk, including:

  • Loss of your entire investment
  • Loss due to leverage (amplified gains/losses)
  • Market volatility and price fluctuations

You should only trade if you fully understand the risks and can afford potential losses.

6. LIABILITY

Broking FX shall not be held liable for:

  • Trading losses or financial damages
  • System failures or connectivity issues
  • Delays in execution or communication
  • Third-party service failures

You agree to use the platform at your own risk.

PART II – CLIENT FUNDS

7. Client Money Handling

  • Client funds may be held in segregated or pooled accounts
  • Funds may be handled through trusted third-party providers
  • No interest is paid on client balances

We are not responsible for losses caused by third-party financial institutions.

8. Deposits & Withdrawals

Deposits

  • Accepted via bank transfer, cards, e-wallets, or approved methods
  • Must be made from accounts in your name

Withdrawals

  • Processed after identity verification (KYC/AML)
  • Returned to the original funding method where possible
  • Processing time may vary

Minimum withdrawal amounts may apply.

9. Promotions & Bonuses

  • Bonuses may be offered under specific conditions
  • Abuse or misuse may lead to cancellation
  • Terms may change without prior notice

PART III – TRADING TERMS

10. Order Execution

Orders are executed based on:

  • Market conditions
  • Price availability
  • Liquidity

Execution may not always occur at the requested price.

11. Refusal of Orders

We may refuse or cancel orders if:

  • Insufficient funds are available
  • Market conditions prevent execution
  • Suspicious or fraudulent activity is detected
  • Technical errors occur

12. Client Assurances

You confirm that:

  • You are acting on your own behalf
  • All information provided is accurate
  • Funds used are from legitimate sources
  • You are legally eligible to trade

13. Third-Party Authorization

You may authorize a third party to trade on your behalf, subject to:

  • Written approval
  • Compliance with our verification requirements

You remain responsible for all actions taken.

PART IV – GENERAL TERMS

14. Legal Compliance

We may take any action required to comply with:

  • Applicable laws
  • Regulatory requirements
  • Internal policies

15. Introducing Brokers

If introduced by a third party:

  • They are not representatives of Broking FX
  • We are not responsible for agreements with them

16. Fees & Charges

You agree to:

  • Pay all applicable fees, spreads, and commissions
  • Cover third-party transaction costs
  • Stay updated on fee changes via our website

17. Communication

We may communicate via:

  • Email
  • Website notifications
  • Trading platform

You are responsible for keeping your contact details updated.

18. Complaints

If you have a complaint:

  • Submit it via email with full details
  • We aim to resolve complaints within a reasonable timeframe

📧 info@brokingfx.com

PART V – TERMINATION

19. Account Termination

We may suspend or terminate your account if:

  • You violate this Agreement
  • Fraudulent or abusive activity is detected
  • Legal or regulatory requirements apply

You may also close your account at any time.

20. Force Majeure

We are not liable for delays or failures caused by:

  • Natural disasters
  • Government actions
  • Technical failures
  • Market disruptions

21. Governing Law

This Agreement is governed by applicable laws and regulations. Any disputes will be resolved under the relevant legal jurisdiction.

PART VI – DATA & PRIVACY

22. Data Protection

We collect and use your data to:

  • Provide services
  • Improve user experience
  • Comply with legal requirements

Your data is handled securely in accordance with our Privacy Policy.

23. DEFINITIONS

Key terms used in this Agreement include:

  • Account – Your trading account
  • Order – Instruction to trade
  • Margin – Funds required to open positions
  • Spread – Difference between buy and sell price
  • Leverage – Ability to trade larger positions with smaller capital

24. CONTACT US

For any questions, support, or complaints:

Mail Id: –
support@brokingfx.com 
service@brokingfx.com